Returns & Cancellations
Cancellation Policy - Membership may be canceled any time after receiving your second shipment. We politely request that 30 days notice be given via phone, email or written notice in advance of the shipment. Please note that we cannot cancel your membership once a club shipment is in process.
Shipment Policy - We will notify you one week in advance of all upcoming shipments giving you the opportunity to update your shipping and billing information. You must be 21 or older to join. And due to federal law, an adult 21 years of age or older is required at the time of delivery. By submitting this order to join this wine club you give permission to Hayworth Estate Wines to charge your credit card for each shipment, including freight and applicable taxes at the time of shipping.
Pick-up Policy - If your wines are not picked up within 60 days or three billing cycles, whichever comes first, we will automatically ship your Wine Club selections to you for a flat rate of $25, unless other arrangements have been previously made.
Note: If the payment details for your membership change, your card provider may provide us with updated card information. We may use these new details for future orders to prevent potential interruption, or delay in your membership benefits. Club members are responsible for keeping their address records up-to-date. If wine is shipped and returned to the winery due to not being available for adult signature, or for incorrect address, club members will be charged for the additional shipping costs to reship the wines.
If you for some reason are unsatisfied with a product or purchase, please let us know! We want the opportunity to make it right. Please reach out to either our Hayworth Wine Bar, or send an email to firstname.lastname@example.org.
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